Digital Product Refund Policy
All Conjora products are digital services delivered immediately upon purchase. This includes AI-generated plans, CV and interview tools, SaaS platforms, browser extensions, and other software products.
By completing your purchase and accessing the service, you expressly consent to the immediate performance of the contract and acknowledge that you lose your statutory right of withdrawal once access to the digital content or service has begun, as permitted under applicable consumer law (EU Consumer Rights Directive 2011/83/EU, Article 16(m)).
Due to the digital nature of the service, payments are generally non-refundable once access has been granted — with one exception: subscription products that are explicitly advertised with a 14-day money-back guarantee (see product pricing page) honour that guarantee regardless of this general rule.
If you experience a technical issue preventing access to the service, please contact support at billing@conjora.ie and we will investigate the issue.
Cancellations
You may cancel your subscription at any time via your account settings or the Stripe customer portal. Cancellation takes effect at the end of the current billing period — you retain full access until that date. No partial-period refunds are issued.
Which Products This Covers
This policy applies to all paid products operated by Conjora Limited, including but not limited to: