Billing & Refunds
Subscription charges, invoices, refund requests.
billing@conjora.ieRespond within 1 business day
Account Access
Login issues, password resets, account recovery.
support@conjora.ieRespond within 1 business day
Technical Issues
Bugs, errors, features not working as expected.
support@conjora.ieRespond within 1 business day
14-Day Money-Back Guarantee
All Conjora products. Email within 14 days of payment — no questions asked.
Common Questions
I was charged but can't access my account.
Email support@conjora.ie with your registered email address. We'll verify the payment and restore access within a few hours.
How do I cancel my subscription?
Log in to your account, go to Settings → Subscription, and click Cancel. Your access continues until the end of the billing period.
I want a refund — am I eligible?
If you're within 14 days of your initial payment, yes. Email billing@conjora.ie with your registered email and the product name.
I can't log in and forgot my password.
Use the "Forgot password" link on the login page. If that doesn't work, email support@conjora.ie and we'll manually reset your access.
My AI-generated plan doesn't look right.
AI outputs are generated based on your inputs. Re-generate with more specific goals, or email support@conjora.ie if there's a technical error.
Enterprise IT Consultancy
Looking for Conjora\'s enterprise consulting services? That\'s a separate team.